Terms and Conditions - Edmonton House Clearance
Welcome to our comprehensive overview of the Terms and Conditions governing our Edmonton House Clearance services. Understanding these terms is essential for ensuring a smooth and transparent clearance process for both our clients and our team.
Introduction
Our house clearance services in Edmonton are designed to help you efficiently dispose of unwanted items, whether you're downsizing, relocating, or dealing with the aftermath of a bereavement. By engaging our services, you agree to adhere to the following terms and conditions, which outline your rights and responsibilities as well as ours.
Scope of Services
- Residential Clearance: Comprehensive clearance of residential properties, including houses, apartments, and condos.
- Commercial Clearance: Services tailored to businesses requiring office or commercial space decluttering.
- Specialist Charitable Donations: We ensure that items suitable for donation are handled appropriately and donated to local charities.
- Disposal of Hazardous Materials: Safe and legal disposal of any hazardous materials encountered during the clearance process.
Booking and Scheduling
To book our services, clients must provide accurate information regarding the size and nature of the property to be cleared. Appointments are scheduled based on availability and may be subject to change with reasonable notice.
Payment Terms
Our pricing structure is transparent and competitive. A detailed estimate is provided upon booking, outlining all potential costs. Payment is required upon completion of services, and we accept various payment methods for your convenience.
Client Responsibilities
- Access to Property: Clients must ensure that our team has unobstructed access to all areas requiring clearance.
- Secure Valuables: It is the client's responsibility to secure or remove any valuables or sensitive items prior to the clearance.
- Disclosure of Hazardous Materials: Clients must inform us of any known hazardous materials to ensure proper handling and disposal.
Our Responsibilities
- Conducting clearances efficiently and respectfully, minimizing disruption to the client's property and surroundings.
- Ensuring the environmentally responsible disposal of items, prioritizing recycling and donation where possible.
- Maintaining professionalism and adhering to all local regulations and standards during the clearance process.
Liability and Insurance
We carry comprehensive liability insurance to cover any potential damages that may occur during the clearance process. However, clients are advised to secure personal insurance for high-value or irreplaceable items prior to clearance.
Limitation of Liability
Our liability is limited to the value of the items cleared. We are not responsible for items disposed of in accordance with local environmental regulations or for any pre-existing conditions on the property.
Cancellation and Refund Policy
Clients may cancel or reschedule services with at least 48 hours' notice without incurring any fees. Cancellations made within 48 hours of the scheduled service may be subject to a cancellation fee to cover any preparatory work undertaken.
Privacy Policy
We are committed to protecting the privacy of our clients. Personal information collected during the booking and clearance process is used solely for the purpose of providing our services and is not shared with third parties without explicit consent.
Data Protection
All personal data is stored securely and in compliance with relevant data protection laws. Clients have the right to access, correct, or request deletion of their personal information at any time.
Dispute Resolution
In the unlikely event of a dispute, we encourage clients to contact us directly to resolve any concerns amicably. If a resolution cannot be reached, the matter may be escalated to relevant consumer protection agencies as per Edmonton regulations.
Amendments to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
Governing Law
These terms and conditions are governed by the laws of the Province of Alberta and the City of Edmonton. Any legal actions arising from our services will be adjudicated in the appropriate provincial courts.
Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
Acceptance of Terms
By engaging our Edmonton House Clearance services, clients acknowledge that they have read, understood, and agree to be bound by these terms and conditions.